Returns

  • How to return an item for credit or refund.

    To return an item... Use this linkĀ to obtain a Return Authorization Number (RMA #) and return address. We'll reply in 1-2 business days with return instructions and a discounted return shipping label to print and affix to your wrapped package. For Rugs: Roll the rug tightly from end to end, ne...
  • Return policy

    30-days to return. No restocking fees. Customer only pays return shipping costs. Discounted return shipping labels will be provided.. Most products qualify for 30-day returns for a full refund of the purchase price when returned in new condition, as notated on each product page. Custom made item...